Services

Call Center & Email Support — real people, 7 days a week

Real people, seven days a week.

Reach Lofty by phone or email seven days a week — backed by a 24/7 Help Center and Support Center for instant self-serve answers.

Services

Support when you actually need it

When a question comes up mid-deal, you don’t want a ticket queue — you want an answer. Lofty pairs live phone and email support with an always-on knowledge base so help is always one click or call away.

  • Call center — talk to a real person by phone.
  • Email support seven days a week.
  • 24/7 Help Center with guides and walkthroughs.
  • Support Center to track and resolve issues.
Related

More services

Get expert help, not just software.

Talk to our services team about onboarding, training, and hyperlocal marketing for your market.

FAQ

Frequently asked questions

Haven't found what you're looking for? Try the Lofty Help Center or Contact us

How do I contact Lofty support?
Reach Lofty by phone or email seven days a week, or use the 24/7 Help Center and Support Center for self-serve answers.