Lofty Help Center, Support & Training
We’ve got your back, 24/7.
Self-serve answers, live training, and a community of top producers — plus real humans whenever you need them.
Answers, fast.
Searchable articles and step-by-step guides for every part of the platform.
Getting started
Set up your account, import contacts, and launch your site.
AI Copilots
Configure the Sales, Social, and Homeowner Agents.
Automation
Build Smart Plans and lead routing rules.
Real help, around the clock.
Reach our support team by chat, email, or phone — seven days a week. Brokerage customers get a dedicated success manager.
Free weekly live sessions.
Join free, expert-led live training every week — over 50 sessions — to master the platform and learn what’s working for top teams right now.
Celebrating top-producing customers.
Our annual Customer Achievement Awards, recognizing the customers who best leveraged the Lofty platform to grow their business.
Frequently asked questions
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