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The platform

One system, search to settlement.

Lofty replaces the stack of point tools agents juggle — CRM, website, dialer, marketing, transactions — with one AI operating system. Here's everything it does, grouped by the job it gets done. Running at brokerage scale? →

The new Lofty

An agentic AI operating system, not a stack of tools

Lofty 4.0 is built around AI that works with you: a workspace that plans your day, agents that execute complete workflows, and a CRM they all share.

Cowork — the workspace that runs your day

Ask Cowork anything, or tell it what to do. Your morning read is generated live from your CRM — where you'll land against goal, what slipped this week, and the biggest lever to pull. Below it, a prioritized "what needs you now" queue with one-click actions: prep the call, send the follow-up, run the tasks.

Lofty Cowork workspace with morning read and prioritized action queue
Lofty Copilots directory with native and custom AI agents

Copilots — AI agents, native and custom

Native agents managed by Lofty — Sales Agent, Social Agent, Homeowner Agent — run always-on. Alongside them, build your own custom agents on Cowork: open-house follow-up, review responder, speed-to-lead rescuer — triggered by events, schedules, Slack, or on demand, with approval-first control.

An agentic CRM they all share

People, Segments, Tasks and Calendar sit on one data layer. Every contact carries an AI lead score, pipeline stage, and activity history — so the same record your agents work is the one your AI agents act on.

Lofty CRM People view with AI lead scores and pipeline stages
Lofty Integration Center connecting email, calendar, e-signature, and transaction tools

An Integration Center for your whole stack

Connect email and calendar, e-signature, and transaction tools once — Gmail, Microsoft 365, Google Calendar, DocuSign, and more — and every agent, human or AI, works from the same connected system.

Capabilities

Everything it does, grouped by the job

01 Get found02 Capture03 Engage04 Convert05 Transact06 Manage

Lead Generation

Generate demand
  • Hyper-local buyer & seller PPC
  • Social & Sphere Ads, Local Service Ads
  • Lofty Blast & Lofty Presence
  • Open House Forms & Text Codes

CRM & Pipeline

Convert
  • People, Segments, Tasks & Calendar
  • Dynamic behavioral lead scoring
  • 9-stage funnel with conversion analytics
  • Power Dialer

Marketing & Comms

Engage
  • Email, text, direct mail & social
  • Smart Plans automation engine
  • Auto Property Alert
  • Virtual phone, email & calendar sync

Websites & Content

Present & build
  • IDX/SEO websites & landing pages
  • WordPress IDX plugin
  • Design Center & Social Studio
  • Lofty Present (CMAs & presentations)

Transactions

Transact
  • Listings, Showings & Offers
  • Full transaction tracking & deadlines
  • Commission math: Volume, GCI, net
  • Back Office

Reporting & Team Ops

Manage & measure
  • Agent Accountability & Activity
  • Business, Funnel & Marketing ROI
  • Lead routing & office rollups
  • Brokerage platform & mobile apps
Integration marketplace

A central hub for your whole stack.

Lofty sits at the center of the tools you already use — connect them once and feed one system. Plus open REST APIs and webhooks for anything custom.

ZillowRealtor.comGoogleMetaMailchimpDocuSignQuickBooksZapierBombBombdotloopYlopo+200 more
Brokerages

Built to run at brokerage scale.

The same platform powering solo agents runs large brokerages and franchises — with the identity, control and governance brokerage IT and security teams require to standardize on Lofty.

Single sign-on (SSO)

SAML 2.0 and OIDC single sign-on with Okta, Microsoft Entra ID, Google Workspace and any IdP — so your team signs in with the identity provider you already trust.

Roles, permissions & data control

Granular role-based access down to the field and record. Decide who can see and edit leads, transactions and reports, with audit logs, data-retention policies and IP controls security teams sign off on.

Org hierarchy management

Model your real structure — regions, franchises, offices, teams and agents — with inherited settings, lead routing and reporting rollups that respect every level of the org chart.

White-label & custom branding

Your brand, not ours. Custom domains, logos, color systems and email-sending domains across websites, the platform UI and every client touchpoint — so the experience looks entirely like yours.

Branded consumer app

A custom-branded home-search app for your buyers and sellers, published under your brokerage's name on the App Store and Google Play — keeping clients inside your ecosystem, not a portal's.

Flexible rollout & governance

Deploy in phases by office or region, stage features behind flags, and lock org-wide defaults for Smart Plans, templates and compliance — so you can roll out to thousands of seats without losing control.

ISO 27001certified security management
ISO 27701certified privacy management
SOC 2report available
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