AI Sales Agent case library — conversation traces
The case library
Browse production scenarios across showing coordination, compliance, escalation, and signal intelligence — each backed by real conversation data.
End-to-end conversation traces
Every message, every decision, fully explained.
Sales Agent detects. Acts. Delivers.
From a listing view to a booked showing to reading the outcome and booking the next tour — zero human prompts, 4 days, complete loop.
Read case →Sales Agent closes every loop.
One payment question triggered a full escalation cycle. Briefing, retry, completion, and resumption — all without human orchestration.
Read case →Sales Agent finds what matters — instantly.
One apology revealed a scheduling rule. One dropped address revealed a new intent. Sales Agent read both and acted before anyone asked.
Read case →What Sales Agent Handles
Six capability areas — each backed by production conversation data
Showing Coordination
Detects high-intent browsing patterns and books showings automatically — no human needed to spot the signal.
- 3 listing views in 24 hrs → targeted SMS → appointment booked same day
- Self-check fires post-showing → reads outcome → queues next tour
- Multiple saves + availability ask → HOT escalation → agent alerted in minutes
Scope & Handoff
Recognizes when a lead needs a human agent, briefs them with full context, and monitors the loop to completion.
- Mortgage question → scope boundary recognized → agent briefed + call task created
- Agent misses call twice → auto-retry with refreshed context → loop closed
- Outcome read from call notes → AI ownership seamlessly resumes
Signal Intelligence
Reads subtle cues inside every message — scheduling hints, intent shifts, new addresses — and acts on them before anyone asks.
- "Sorry we were at church" → weekday-only preference inferred and saved
- New address dropped mid-SMS → second property intent flagged → agent notified
- Voicemail gap detected → follow-up strategy updated in real time
Compliance
Instantly enforces DNC, opt-out, and wrong-number rules across every channel — zero manual review required.
- DNC registry match → all SMS, email, and chat blocked immediately
- Single "STOP" keyword → real-time full mute + permanent record
- Wrong number confirmed → phone outreach halted, stage updated
Long-Term Nurture
Maintains genuine engagement with cold or blocked leads across weeks and months — patiently, without pressure.
- 90-day cold lead → market timing insight sent → re-engaged within 24 hours
- Divorce-contingent buyer → low-pressure nurture → engagement preserved 6+ weeks
- No-reply streak → messaging tone shifted → lead responds to value-first content
Adaptive Playbooks
Automatically adjusts messaging strategy based on lead type, prior responses, and active tags — no manual reconfiguration needed.
- Investor tag detected → cap rate framing + multi-property qualification applied
- High-frustration signal → tone softened, frequency reduced automatically
- RETURNED tag → re-engagement sequence tailored to gap duration
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